D365 & IT Managed Services by FiNASAL

In today’s fast-paced digital landscape, a robust and secure IT infrastructure is not just important—it’s the foundation of your business success. For banks and financial institutions, the stakes are even higher. With increasing cybersecurity threats, regulatory compliance demands, and the need for seamless customer experiences, your IT infrastructure must be reliable, scalable, and secure.

At FINASAL, we specialize in providing Managed IT Services and Dynamics 365 Customer Engagement (CE) CRM solutions tailored specifically for the banking sector. Our services ensure your technology operates seamlessly, securely, and efficiently, allowing you to focus on growth, innovation, and delivering exceptional customer experiences.

Why Managed IT Services Matter for Banks?

Banks operate in a highly regulated, data-sensitive environment where downtime, security breaches, or inefficiencies can have severe consequences. Our Managed IT Services are designed to address these challenges head-on, offering:

• 24/5 Technical Support: Always-on support to ensure smooth operations, no matter the time of day.
• Proactive Cybersecurity Management: Robust defenses against cyber threats, safeguarding your data and systems.
• Scalable Cloud Solutions: Flexible cloud services that grow with your business.
• Infrastructure Management: Streamlined hardware and network management for optimal performance and uptime.
• Backup & Disaster Recovery: Reliable data protection and recovery to keep your business prepared for any event.

Figure 1: Key Components of Managed IT Services

Specialized Managed IT Services for Banks

Our Managed IT experts are dedicated to helping your organization achieve:

• Seamless Operational Efficiency: Accelerate workflows and reduce downtime.
• Exceptional Deployment Quality: Ensure smooth implementation of IT solutions.
• Cost Optimization: Reduce overhead costs while maintaining high performance.

By outsourcing your IT management to FINASAL, you free up your internal IT team to focus on strategic initiatives that drive business growth. No more getting bogged down in day-to-day maintenance tasks.

The FINASAL Advantage: IT, Simplified

At FINASAL, we understand the transformative power of technology. Our Managed IT Services are rooted in day-to-day management and support, ensuring your systems are always running at peak performance. Here’s what sets us apart:

1. Focus on What Matters Most

By partnering with FINASAL, your internal IT team can focus on strategic initiatives like innovation and customer experience, while we handle the complexities of IT management.

2. Predictable Budgeting

With our Managed Services, you enjoy a predictable monthly fee that covers all your IT support needs. This eliminates budgetary uncertainty and unexpected costs.

3. Unwavering Security & Compliance

Our team of security experts keeps your data safe and ensures your systems are compliant with industry regulations. Rest assured, your sensitive information is protected.

4. Faster ROI on Your Software

We don’t just keep your software running—we help you get the most out of it. Our proactive approach ensures rapid issue resolution and ongoing optimization.

Figure 2: The FINASAL Advantage

Managed IT Packages: Tailored to Your Needs

We believe in providing flexibility, so you’re never tied down. Our Managed IT plans are designed to meet your unique requirements:

Basic Plan

• Identity and Access Management
• Collaboration Suite (Docs, Sheets, Drive, etc.)
• Email Management (Exchange/Gmail)
• License Management
• Support Portal
• End-User Training (Outlook, Drive, Calendar, etc.)

Enhanced Plan

All Basic features, plus:

• Voice Services (Teams Voice/Google Voice)
• Advanced Information Protection
• App Security (e.g., Cloud App Security)
• Security Reviews and Recommendations
• Compliance Monitoring

Complete Plan

All Enhanced features, plus:

• Device Management (for both company and personal devices)
• Hybrid Setup Support (e.g., Exchange/Google Directory)
• Compliance Support (e.g., SOC 2)
• Advanced Security and Threat Protection

+Cloud Add-On

• Cloud Infrastructure Provisioning
• Proactive Cloud Monitoring
• Operations Console
• Infrastructure & Application Performance Management
• Elastic Horizontal and Vertical Scaling

Figure 3: Managed IT Packages

Dynamics 365 CE CRM for Banks: Transforming Customer Engagement

In addition to Managed IT Services, FINASAL offers specialized Dynamics 365 CE CRM solutions tailored for the banking sector. Our CRM services empower banks to deliver personalized customer experiences, streamline operations, and ensure compliance.

Key Features of Dynamics 365 CE CRM for Banks

1. CRM Implementation & Customization: Tailored modules for retail banking, wealth management, or corporate banking.
2. Data Migration & Integration: Smooth transition from legacy CRMs to Dynamics 365 with seamless integration into core banking systems.
3. Regulatory & Compliance Management: Built-in reporting and workflows to help meet regulatory requirements.
4. Customer 360 & AI-driven Insights: Leverage AI to provide relationship managers with real-time customer insights.
5. Security & Risk Management: Data encryption, access controls, fraud detection, and automated security updates.
6. Ongoing Support & Optimization: Proactive monitoring, feature upgrades, and continuous performance tuning.

Figure 4: Dynamics 365 CE CRM for Banks

Why Choose FINASAL for Managed IT and Dynamics 365 CRM?

1. Industry Expertise: Deep understanding of the banking sector’s unique challenges and requirements.
2. Proactive Approach: We don’t wait for issues to arise—we prevent them.
3. Scalability: Solutions that grow with your business.
4. Compliance Assurance: Stay ahead of regulatory requirements with our expert guidance.
5. Cost Efficiency: Reduce operational costs while maximizing ROI.

Get Started Today

Protect your business, one byte at a time, with FINASAL Managed IT Services and Dynamics 365 CE CRM. Let us handle the complexities of IT and CRM management so you can focus on what truly matters: growing your business and delivering exceptional customer experiences.

Contact us today to learn more about our Managed IT Packages and Dynamics 365 CRM solutions tailored for banks.

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