Our Managed Services covers the entire life cycle of all Microsoft Dynamics CRM support, including full services for implementation, development, integration, business process improvement, and all services in one package offering you all services at one fixed price so you can focus on your business while we handle all IT services. We can tap the right resources for the job and leverage all of our in-house expertise in your business thanks to our large poll of Microsoft Dynamics CRM expertise. Our low-cost services help you eliminate your large in-house Microsoft Dynamics CRM team to support your systems.

We start with a pre-development phase we clarify and set project requirements and define tasks, priorities and risks. Then we create a task backlog in Jira, prioritize all the tasks and provide estimates. We pick tasks from the top of the backlog for the upcoming sprint (which usually takes 2 weeks). We send you a commitment letter and wait for your approval or suggestions. At the end of the sprint, we show you the result as demo and receive your feedback. If we receive any improvement/change requests, we add those as tasks to the backlog to prioritize and estimate them once again. The billing relies on the timelog which we will send to you right after the demo. You may change and add tasks and their priority in the backlog. But we don’t encourgae sprint scope changes during the sprint. We normally build product iteration by iteration, and provide you with a working piece of functionality at the end of each sprint. All the project-related documentation is stored in a Wiki.

You can enter into offshore/remote engagement for Managed services / Managed support by simply filling the form on our website. We will get revert you with the best suited developers’ resume as per your requirements.

Our professionals are skilled and experienced in delivering Managed Services offshore. They are well-qualified to run projects for our various clients with their hands on experience in the Dynamics 365 and the related industry.

With our core expertise in Microsoft Managed, we provide services tailored to your specific business requirements. We ensure the highest level of performance and service. Our expert Managed Services Integration team will provide you with the best solution helping you increase the value of your business.

It can vary depending on your project nature and busienss requirementyet our fulfillment process from initiation to entering into the agreement can take 1-2 weeks.

We try to make all our processes transparent and easy to control. When you hire “FiNASALists”, you receive:

A dedicated in-house full-service team, driven by the Agile process

• Iterations with 5-15 day sprints
• Product and sprint backlogs, regular daily meetings, sprint demo, retrospective, sprint reporting
• Continuous integration
• Code reviews
• Iterative planning and development with continuous review of the project plan and customer expectations
• A risk-mitigation process to avoid unexpected issues
• A resource planning process, which helps us achieve constant capacity

Access to our resources (for full control over processes)

• Jira/VSTS to check the progress of each task, leave comments and check the time consumption
• Wiki, to set or add “project requirements”
• MS team / Google meet, to discuss any project related details with members of the team
• Github provides direct access to the code
• The development environment (if applicable)
• Skype/whatsapp – we’re always happy to hear from you

We offer multiple menagement models, Managed sevrices, managed support, Customization & Development for new project (Time and Materials) contract; however, in some cases, we can offer a Fixed Price contract. Mainly, we charge per person monthly or hourly rates. We can accept wire transfer payments to our bank account.